diamondgirl (Mar 6 2011, 10:06 PM) said: > original post My partner is getting letters (2nd one) from a collection agency demanding money in payment for some software support from some software company. He has never had dealings with this company. Now the collection agency is sending a "strafanzeige". It is my understanding that only a court can send this type of letter, not a collection agency. In researching this particular software company it seems others have received similar 'dunning' letters demanding payment for something not purchased. I also noticed that this so called collection agency had the same address as the software company. Is this some sort of scam? Is there a Consumer Protection Agency within Germany that one can contact to make a complaint about something like this? Or perhaps to research this company to see if there have been other complaints against them? My partner is of the mind to ignore these letters so long as they come only from this agency and not a court. Is this a good idea? or is there something else we can do. I am not planning on contacting this company for fear it will lend credence to their claim that something is owed to them and I think it is all a scam. Any advice on this is welcome.