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Home Improvements

monkeynuts
- 1415 posts
January 26, 2011 3:25:08 PM CET

pepec (Jan 26 2011, 02:21 PM) said: > original post
And why do those isolated cases proof? If you read reviews on airlinequality.com, you can read good and bad things about all airlines and airports. In general BA does better then KLM, but on the other hand the Dutch airports do better then the British ones. Not to mention that there are lots of complaints about the rudeness of British immigration.

You really are priceless, just priceless.
pepec
- 2359 posts
January 26, 2011 3:29:00 PM CET

OK, don't answer the question.
batista
- 88 posts
January 26, 2011 3:32:34 PM CET

pepec (Jan 26 2011, 02:11 PM) said: > original post
Still you didn't answer the more important question: Is charging for overweight a typical Dutch thing?

I think that treating customers in a rude way is something that happens all too often in Holland. If only it were a typical Dutch thing, but there are rude people everywhere. My experience with continental Europe is that people are generally not customer oriented.
pepec
- 2359 posts
January 26, 2011 3:35:05 PM CET

Charging people for overweight is nor rudeness. Every airline has simple easy to understand rules. And most of the times these rules are enforced, everywhere at all airports all over the world.
batista
- 88 posts
January 26, 2011 3:37:26 PM CET

pepec (Jan 26 2011, 02:35 PM) said: > original post
Charging people for overweight is nor rudeness. Every airline has simple easy to understand rules. And most of the times these rules are enforced, everywhere at all airports all over the world.

The original poster was not talking about charging for extra weight, she was talking about how check-in personel handled it.
pepec
- 2359 posts
January 26, 2011 3:39:32 PM CET

No, she only claimed that people were in tears at Schiphol, she said nothing about the behavior of ground handlers.
batista
- 88 posts
January 26, 2011 3:44:38 PM CET

pepec (Jan 26 2011, 02:39 PM) said: > original post
No, she only claimed that people were in tears at Schiphol, she said nothing about the behavior of ground handlers.

Well, I think she meant to say that if people were a little bit more flexible then they would not have to pay extra. Just as the original poster was able to transfer some of the weight to her hand luggage. But of course any kind of flexibility is unheard of here, sorry to say, but true.
pepec
- 2359 posts
January 26, 2011 3:49:43 PM CET

If you browse the various airport/airline forums you can read plenty of evidence of the opposite. Of course I am not denying that these things happen, but the opposite also happens lots of times.
frangpani
- 2 posts
January 26, 2011 4:06:28 PM CET

pepec (Jan 26 2011, 02:49 PM) said: > original post
If you browse the various airport/airline forums you can read plenty of evidence of the opposite. Of course I am not denying that these things happen, but the opposite also happens lots of times.

PLEASE HELP. How does one opt-out of receiving responses?
Deleted Member
- 1 posts
January 26, 2011 4:07:28 PM CET

You guys have not known rude untill a visit to ATL Hartsfield airport...Nightmare from begin to end. Add Delta nasty customer service and you have the perfect recipe for disaster.
monkeynuts
- 1415 posts
January 26, 2011 4:26:27 PM CET

pepec (Jan 26 2011, 02:35 PM) said: > original post
Charging people for overweight is nor rudeness. Every airline has simple easy to understand rules. And most of the times these rules are enforced, everywhere at all airports all over the world.

Where did I say charging for heavy bags was rude? I wonder if you really do understand what I am trying to convey? It's nothing to do with rules. It's how you treat people, it's being accommodating, bending the frigging bloody rules now and then.

Being flexible, being nice to people and letting some things go through, even though the rules don't allow, make this world a nicer place. But silly me, I've forgotten. Rules is rules is rules.
pepec
- 2359 posts
January 26, 2011 4:39:42 PM CET

I agree, and I've been always treated like that at Schiphol. Nice friendly people, very helpful. But I encounter nice friendly people most of the time, wherever I go. Not just here, but everywhere.
monkeynuts
- 1415 posts
January 26, 2011 4:55:41 PM CET

pepec (Jan 26 2011, 03:39 PM) said: > original post
I agree, and I've been always treated like that at Schiphol. Nice friendly people, very helpful. But I encounter nice friendly people most of the time, wherever I go. Not just here, but everywhere.

You are one of the chosen people Pepe - may the force be with you.
bubbba
- 1489 posts
January 26, 2011 5:15:50 PM CET

monkeynuts (Jan 26 2011, 03:55 PM) said: > original post
You are one of the chosen people Pepe -

I believe the Jews already have a claim on that slogan. In that case, the Dutch are God's "frozen people".
peony
- 790 posts
January 26, 2011 5:17:46 PM CET

I don't know, I have always had nice experience with various airline personel in various countries.
Until last time I flew with KLM (first and last that is) from Schipol where we had to wait for 1 hour in a queue after which we were told there is a problem and that we have to go to customer service. That took another hour and ended with customer service woman telling us there is nothing they can do since now is too late to sort out the problem. She offered us to buy new ticket which was 5 times more expensive than original. At that point there was still an hour until the flight. She was very rude and uncommodating and we ended up buying new ticket with another airline. While we were lingering close to customer service desk deciding what to do another customer service made one woman cry.

I am not saying this happens only in the Netherlnads, just that I never in the last 10 years had bad experience with flying until now with KLM on Schipol. Nor have I ever seen anyone crying while leaving customer service desk.
Deleted Member
- 5427 posts
January 26, 2011 5:53:55 PM CET

monkeynuts (Jan 26 2011, 02:25 PM) said: > original post
You really are priceless, just priceless. :rolleyes:

But correct as usual.
Deleted Member
- 5427 posts
January 26, 2011 5:55:39 PM CET

pepec (Jan 26 2011, 02:39 PM) said: > original post
No, she only claimed that people were in tears at Schiphol, she said nothing about the behavior of ground handlers.

They might have just been very sad to be leaving Holland after having such a wonderful time :)
Deleted Member
- 5427 posts
January 26, 2011 6:06:41 PM CET

monkeynuts (Jan 26 2011, 02:12 PM) said: > original post
As usual you have completely missed the point.

No cheeky pants - its you who misses the point.
You have this long list of gripes about life here and every time you've complained about them over the last 6 years that I know of...you make it out that all of them are uniquely or typically dutch.This is not true.

The Netherlands is by no means the worst place to live yet you try desperately to make out that it is.
fortuner
- 10421 posts
January 26, 2011 8:23:38 PM CET

monkeynuts (Jan 26 2011, 01:48 PM) said: > original post
Sorry Wes this has nothing to do with home improvements but customer service ... I don’t know how you are still walking around and functioning – this crap you have had to put up with would crush most people, but one does wonder why there are so many rubbish workmen.

I don't think this idiot knows what customer service is, even if it hit him in the face! And I don't know how I'm still walking around and functioning either, I'm afraid that depression has got the better of me though... can't believe that people have come into my life and been so bloody useless, despite spending an absolute fortune, we're still not living in a finished home that was started nearly 2½ years ago! Useless bastards!
I wonder if there are any women builders out there here...
korrok
- 572 posts
January 26, 2011 8:43:52 PM CET

marlbjm (Jan 26 2011, 03:07 PM) said: > original post
You guys have not known rude untill a visit to ATL Hartsfield airport...Nightmare from begin to end. Add Delta nasty customer service and you have the perfect recipe for disaster.

Everything about Atlanta airport is hellish from beginning to end (and I need to fly from there again in March..only on the way back thankfully..but meh). Snappy staff, horrible layout, endless security checks. Oh I lie, it has a bitchin' TGI Friday's in there - they do awesome steaks. ;D

Schiphol wins for uppity jobsworths though. Even before I lived here, I always felt Schiphol had some rude buggers.
fortuner
- 10421 posts
January 26, 2011 11:19:49 PM CET

frangpani (Jan 26 2011, 03:06 PM) said: > original post
PLEASE HELP. How does one opt-out of receiving responses?

If you go to the link below, you should see all your current subscriptions and see from there which ones you want to unsubscribe to...
http://community.expatica.com/index.php?act=UserCP&CODE=26
Deleted Member
- 5427 posts
January 27, 2011 9:53:11 AM CET

bubbba (Jan 26 2011, 04:15 PM) said: > original post
I believe the Jews already have a claim on that slogan.

Which is also bullsh!t.
Deleted Member
- 1 posts
January 27, 2011 10:25:57 AM CET

korrok (Jan 26 2011, 07:43 PM) said: > original post
Everything about Atlanta airport is hellish from beginning to end (and I need to fly from there again in March..only on the way back thankfully..but meh). Snappy staff, horrible layout, endless security checks. Oh I lie, it has a bitchin' TGI Friday's in there - they do awesome steaks. ;D

Schiphol wins for uppity jobsworths though. Even before I lived here, I always felt Schiphol had some rude buggers.

Ha! I prefer Atlanta Bread
Honestly, I never had ANY issues at Schiphol. Truth be told, a friend of mine got her handbag stolen at Starbucks while we were having coffee and the staff was extremely helpful. Its my second favourite POE in Europe, because frankly, you cant beat Frankfurt and Dusseldorf, but if I cant fly there, Schiphol is my choice, even before I lived here.
bubbba
- 1489 posts
January 27, 2011 11:48:13 AM CET

mrfook (Jan 27 2011, 08:53 AM) said: > original post
Which is also bullsh!t.

No reasoning, only rock-throwing. That's mr.fook (who I shall henceforth specify as "mr." to avoid confusion with the utterly reasonable poster "fook".)
Deleted Member
- 5427 posts
January 27, 2011 12:51:13 PM CET

bubbba (Jan 27 2011, 10:48 AM) said: > original post
No reasoning, only rock-throwing. :rolleyes: That's mr.fook (who I shall henceforth specify as "mr." to avoid confusion with the utterly reasonable poster "fook".)

What are you on about?
Since when did anyone have the right to refer to themselves as 'the chosen people' ?
And please spare us any quotes from any good book.
Anyway start a new thread about religious persecution or whatever - this is about home improvements....which in my opinion is more interesting (and fun)